E-Commerce

We offer two services in the e-commerce vertical, namely Fulfillment and Shop & Ship.

Fulfillment Services : A.J Worldwide provides end to end fulfillment services to our clients, this includes, Warehousing, Pick and Pack Services and Shipping. These services are backed-up by a robust and state of the art software which ensures accurate and speedy order processing at attractive prices.

Shop & Ship Services: We provide a secure U.S. local address, to which orders could be shipped and then redirected to a designated address worldwide. The entire process could be traceable through our website. We could also arrange for orders to be placed in the U.S. on our clients behalf subject to the required agreements being in place.

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FAQ Frequently Asked Questions

Does AJWW handle Dangerous Goods?

Yes, we do handle Dangerous Goods. Check with our DG Desk for more details.

What are the payment modes?

Most payments are made by wire transfer, direct bank deposit, Cheque or Credit Card. Cash terms Customers has to make the payment upfront prior BL or shipment release

Does AJWW handle Project Cargo?

Yes, we have an exclusive team for project cargo handling having expertize
in handling various projects.

What is a Chargeable weight of an Air Shipment?

Air freight is based on both the actual weight and chargeable weight of the
cargo. Chargeable weight is calculated using a formula including all three
dimensions, i.e. length x width x height. IATA regulations state that the
cost of air freight must be calculated on the chargeable weight. Chargeable
weight is the actual gross weight or the volume weight, whichever is
greater. If you have oversized cargo or require any special handling
additional rates will apply.

What are INCOTERMS?

An incoterm is one of the commercial terms published by the International
Chamber of Commerce used in international commercial transactions. A series
of three-letter trade terms related to common sales practices. INCOTerms
are intended primarily to clearly communicate the tasks, costs, and risks
associated with the transportation and delivery of goods. There are 11
INCOTERMS in total.

How to apply for a credit account with AJ Worldwide?

You would need to fill our credit application form and supply all necessary
information. Once a credit check has been performed and credit is approved,
you would be granted the appropriate credit limit and payment terms.

Does AJWW handle Personal Effect Shipments?

No. We ship ONLY commercial cargo NOT personal items & household good. You
would need to contact a relocation company.

Does size matter for air shipment?

Yes, air freight is based on both the actual weight and changeable weight of
the cargo.

What is the maximum size or weight for Air Cargo?

This varies depending on the airline so please check with our Customer
Service team As a rule of thumb, maximum normal cargo dimensions: 120x80x60in.
As the weight and size increase so will the cost. If your cargo is oversized
or requires special handling, ask us about special rates.

Does AJWW offer pickup and delivery service?

Yes, we require full-style address and contact information in order to make
arrangements for pickup and delivery.